Power up your omnichannel
The entire communication
in one clean interface. Provide efficient customer service on the most popular channels. Never miss a single message from a customer. Get all your messages from Instagram, Messenger, WhatsApp, and Website to the multichannel tool and manage all conversations from one place.
Omnichannel for Customer Service also provides a modern, customizable, high-productivity app that allows agents to engage with customers across different channels. The application offers contextual customer identification, real-time notification, integrated communication, and agent productivity tools like KB integration, search, and case creation to ensure agents are effective.
